Meet the Team
Doug Reifsteck - Owner
BS in Chemistry and Biology from Elmhurst College
His 32 years in the home improvement industry were prefaced by 11 years in the microelectronics industry. He is an entrepreneur with interests in commercial real estate, residential and commercial development and remodeling. He is active in several philanthropic projects, both locally and downstate. Doug enjoys all outdoor sports with his two daughters and traveling with his best friend and wife Carolyn.
Bill Versluys
Interior Design Consultant
As a third-generation carpenter, Bill has a deep history in construction where he was hands-on in the interior and exterior design work for custom homes, designing and creating the blueprints himself. He specializes in residential new home building, room additions, basement build outs, and bathroom and kitchen remodeling. Bill also broadened his residential construction knowledge by obtaining a State of Illinois plumbing license. He utilizes the skills learned from his father in the family business to help his clients’ dreams come to life. When not working, he enjoys spending time outdoors with family and friends. He and his wife, Ann, have two grown children and a granddaughter.
Garrett Merboth
Interior Design Consultant
While pursuing his BS in Business Administration at NIU, Garrett has been working at Floor to Ceiling while being a full-time student. Coming from a background of management in retail for 5 years, he is fully dedicated to his customers and exceeding their expectations. Outside of work and school, Garrett enjoys running and participating in many philanthropic events through the organizations he manages at NIU.
James “Mel” Melton
Warehouse Manager
Mel is our behind the scenes warehouse operational manager. He has committed to Floor to Ceiling for over 30 years. Mel enjoys a different change of pace each day. He covers a wide range of responsibilities from distribution services to overlooking inventory to receiving materials and maintaining the showroom and warehouse. In his spare time, Mel enjoys time with friends and spending time with his dog.
Katie Fierros
Kitchen & Bath Designer
BA in Business Management from Western Washington University
BFA in Interior Design from Illinois Institute of Art
Katie has been in the Interior Design Industry for over 15 years. Originally working in the furniture industry, she has also spent 6 years as an Independent Designer in Chicago. She managed both residential and commercial remodel projects for Chicago and New York based design firms. She has been with Floor to Ceiling for over 6 years, working as a Kitchen & Bath designer and window treatment specialist. When she is not working, she also enjoys spending time with her husband, Jose, and their three children.
Susan Holder
Office Bookkeeper
BS in Education from Northern Illinois University, Mathematics Minor
Susan spent 8 years as a junior high Math teacher, 1 year teaching at the high school level and 6 years teaching preschool before she switched things up. Susan has been a bookkeeper for nearly 40 years, and she owned a window and carpet cleaning business. Before coming to Floor to Ceiling, she spent 10 years working at the Kishwaukee YMCA as the Administrative Assistant to the CEO. She also maintained her position in the membership department as well as being a Fitness Instructor. In her spare time she likes to spend time in her pool, otherwise known as her “Happy Place”. She loves to travel and spend time with her 10 grandkids. Susan is a mother of three.